14 Aug 8月 14日
Posted by Sam Jackson as张贴由Sam杰克逊 Admissions 招生 , , Teenagers 青少年 , , marketing 市场营销
I don’t think sales and marketing go hand in hand with teaching, and I question whether they are the best match for honesty in college admissions.我不认为销售和营销携手并进,与教学,我的问题,无论他们是最匹配的诚信在大学入学。
That’s why I’ma little annoyed when I read through old posts like this one, delving into the past some: TargetX mentioned in an Email Minute这就是为什么我没有烦恼,当我翻看旧帖子就像这一次,钻研过去一些: targetx中提到的一个电子邮件分钟 back in January早在一月 that NACAC’s annual report essentially put marketing at the top of the list for desired skills in chief enrollment offices.这nacac的年度报告,基本上把市场营销在清单的最上方,为理想的技能,在行政招生办事处。
Marketing and sales go hand-in-hand in the corporate and commercial worlds.营销和销售是相辅相成在手,在企业和商业的世界。 It’s increasingly obvious that they go together in the academic world as well.它的日益明显,他们一起在世界学术以及。 Admissions needs to rely on the marketing expertise of its chief officer to support the sales efforts of its recruiting staff.入学需要依赖于市场营销的专业知识,其行政人员,以支持销售的努力,其招聘工作人员。
In today’s state of college admission, marketing and sales are no longer dirty words.在今天的国家大学入学,营销和销售不再是肮脏的字眼。
In context, I don’t suppose I really take issue with what is being said: it’s relating to a survey question which resulted in sixty-eight percent of colleges saying that “marketing was the most important professional qualification for chief enrollment officers at their institutions.” What gets me frowning is the notion that marketing and sales tactics are necessarily ideal for college admissions.在上下文中,我不假设,我真的采取什么问题,现正说:它的有关调查的问题,导致在68 %的高校说: “营销是最重要的专业资格,行政招生人员他们的机构。 “什么得到我frowning是概念,即市场营销和销售策略是必然的理想大学招生。 I don’t generally like the whole concept of “selling” a college as a brand, whatever currency that may have today–it can detract from the student goals of making a good fit and ensuring a good match (which should be the college’s goals too!).我不一样,一般的整个概念, “卖东西”大学作为一个品牌,无论货币可能有今天的-它可以影响到学生的目标作出了良好的配合,并确保了良好的匹配(应学院' s的目标! ) 。
‘Sales and Marketing’ reminds me of US News rankings, deception, etc. Fair? '销售和市场营销'使我想起了美国新闻的排名,欺骗等公平吗? Not really.不是真的。 They can just as well be leveraged for good, informing students far and wide about the wonders of under-appreciated schools and programs.他们可以只,以及被杠杆为好,通知学生,到目前为止,和广泛的约奇观下,赞赏学校和程序。 If marketing and sales skills are utilized in ways more suited to college admissions from the student perspective, then I’m all for them.如果营销和销售技能,利用的方式更适合于大学招生从学生的角度看,然后我为他们所有。 If, however, they’re used to create branding and marketing schemes that are more traditional and, shall I say, unhelpful to the end viewer, then I’m upset by the additional ‘noise’ put into the field.但是,如果他们用来建立品牌和市场营销的计划,是较传统的,我应该说, 无助于月底检视,然后我很不高兴,由额外的'噪音'投入的领域。
Oh, and for those non-industry types who hadn’t heard about it before but are interested in the NACAC annual report, download a copy here:哦,对于那些非业界类型谁没有听过这之前,但有兴趣,在nacac的年度报告,下载一份副本,在这里: NACAC’s 2006 State of College Admission nacac的2006年国家的大学入学 . 。 I don’t know if I would describe the 90+ page document as a ‘fun’ read, but it’s definitely interesting.我不知道如果我想描述的90 +页的文件作为一个'玩笑'读,但它的绝对有趣。
I was on vacation for a week with my family in Provincetown (same as last summer!) and was so rushed to leave that I didn’t put up a post.我是在休假一个星期,我的家人在provincetown (同去年夏天! ) ,并因此被送往离开,我并没有提出一个职位。 Back now!回到现在!
edit note 2:40pm: a couple slight edits for clarification made to respond to commented concerns. 编辑注意:下午2时40分:一对夫妇略有修改为所作的澄清回应评论关注的问题。
7 Responses 7回应
Karlyn Morissette karlyn丝莫莉塞特
August 14th, 2007 at 2:21 pm 2007年8月14日在下午2时21分
1 1“I don’t like the whole concept of “selling” a college as a brand, whatever currency that may have today–it detracts from the student goals of making a good fit and ensuring a good match.” “我不喜欢的整个概念, ”卖东西“大学作为一个品牌,无论货币可能有今天的-它有损于学生的目标作出了良好的配合,并确保了良好的匹配” 。
Why do you assume that marketing/branding and ensuring a good fit for a student are mutually exclusive ideas?为什么你以为营销/品牌,并确保一个良好的适合学生是互相排斥的想法呢? All marketing and branding does is publicize the existence of a product (yes, education is a product….just an intangible one).所有的行销和品牌是否是宣传的存在,一个产品(是的,教育是一种产品, … … 。只是一个无形1 ) 。 As an enrollment officer, you have to be able to sell your school to people - show them what it has to offer and how you can benefit from it.作为一个招生人员,你必须能够出售您的学校的人-他们展示什么,而是要提供,以及如何可以从中获益。 You have to create plans to communicate with prospective students and their parents and you have to understand how to communicate a specific message in ways that they will understand it.你必须创建计划,沟通与未来的学生和他们的父母和你必须了解如何沟通,一个特定信息的方式,他们会明白。 That’s all that marketing is.这是所有市场营销。 Branding allows for a consistent message across the board and, if done properly, will actually give you a more accurate view of the institution.品牌允许一个一致的信息,全国委员会及,如果得当,其实是给你一个更准确的看法机构。 Now, do some schools go the evil way of the used-car salesman with these ideas?现在,一些学校去邪恶的方式,二手车推销员,与这些想法呢? Absolutely, but that doesn’t negate the fact that someone with a marketing background is much more qualified to communicate the identity of a school than someone with, say, an engineering background or a chemistry background.绝对,但这并不否定的事实,有人与市场营销的背景是更为合格沟通的身份,一所学校的超过有人说,一个工程背景或化学的背景。 It’s just a skill-set, like any other.它只是一种技能设定,像任何其他。
Sam Jackson 山姆杰克逊
August 14th, 2007 at 2:35 pm 2007年8月14日在下午2时35分
2 2Good points all, and I agree with you generally.良好的点,和我同意你的一般。 That one sentence you chose doesn’t stand well on its own for conveying my point- I am bothered (as I have always described on this blog) by the more blanket and untargeted attempts.说一句您选择不纳入,以及其本身的传达我点我很困扰(正如我一向所描述的关于此博客) ,由更多的毛毯和针对性的企图。 Places where the school looks to be more focused on getting more applications to reject than more high-quality applicants to accept.地方学校看来,要更加侧重于应用越来越拒绝比更多高品质的申请人接受。 Projections of branding, marketing, and sales with less fuzzy intentions.预测品牌,营销和销售较少模糊的意图。
I started by saying that I don’t think sales and marketing go hand in hand with teaching or honesty–obviously, they can go together perfectly well sometimes.我一开始说,我不认为销售和营销携手并进,与教学或述廉显然,他们可以一起完美,以及有时。 Great tools for conveying information to teach or to better present something honestly and fairly, as you said.伟大的工具传送信息的教导,或为了更好地目前一些诚实和公平,正如你所说。 I just put it out there to voice my concern about the possible hazards of recruitments approaches with their hearts in the wrong place.我只是把它列在那里的声音,我的关心可能的危险,招聘的办法,与他们的心在错误的地方。 Things that worry me as someone looking out for the students first and foremost.事情担心,我看有人出来为学生首要的。
Marketing and branding can just publicize a product, or they can also misrepresent the nature of that product… and it’s when thinking of education in more ‘commercial’ terms that I worry about people getting led astray.市场营销和品牌可以只宣传一个产品,或者他们也可以歪曲的性质,该产品的… …和它的时候,思想教育在更多的'商业'的条款,我担心的人越来越引入歧途。
edit: updated post to reflect some clarifications, hope that helps– changed your quoted sentence to the following “I don’t generally like the whole concept of “selling” a college as a brand, whatever currency that may have today–it can detract from the student goals of making a good fit and ensuring a good match (which should be the college’s goals too!)” which I think describes more accurately my concerns.编辑:更新后,以反映一些澄清,希望帮助-改变您所引述的一句以下: “我一般不一样,整个概念的”卖东西“大学作为一个品牌,无论货币可能有今天的-它可以减损从学生的目标作出了良好的配合,并确保了良好的匹配(应学院的目标! ) “我认为更准确地描述了我所关注的。
Karlyn Morissette karlyn丝莫莉塞特
August 14th, 2007 at 2:47 pm 2007年8月14日在下午2时47分
3 3What most schools don’t realize (unfortunately) is that they actually have a vested interest in only recruiting the students that are are good fit for the institution.是什么,大多数学校都没有意识到(不幸的)是,他们其实是有既得利益,只有在招聘的学生是好的,是适合机构。 Think about it: College’s spend a lot of money recruiting students and the larger their inquiry pool, the more money they spend on mailing costs, phone calls, recruitment events, etc… If they give the students the right information to decide if their school is a good fit for them, then students who would not be a good fit at the school would self-select themselves out of the process, thus saving the school money and resources.想一想:大学生的花费大量金钱和招生规模较大他们的调查池,更多的钱,他们花费的邮寄费用,电话,招聘活动等…如果他们给予学生正确的信息来决定,如果他们学校是一个很好的适合他们,那么,学生谁不想得到一个良好的适合在学校,将自我选择自己的过程,从而节省学校的资金和资源。 It will also bring down their cost-per-student if they only target those types of students who are a good fit for the institution.它也将带来他们的每千次展示费用的学生,如果他们只针对那些类型的学生,谁是一个很好的适合于该机构。
Beyond that, let’s say for a moment that the school does a great job in fooling all the wrong students to enroll….ultimately that’s just going to decrease their retention rate when students say “What the heck?!除此之外,让我们说一个时刻,学校是否一项伟大的工作在愚弄所有错误的学生报名参加… … 。最终的正义去减少他们的保留率时,学生说: “什么赫克吗! This isn’t what I signed up for!” and transfer somewhere else.这不是什么我注册了“ !和转让的其他地方。 Again, that loses the school money….not only does it lose them all the money they just spent recruiting that student, but it also loses them future tuition checks and reputation points.再次,失去了学校的钱… … 。它不仅失去了他们所有的钱,他们只花了招募学生,但它也失去了他们未来的学费检查和声誉点。
So you see, looking at things in more commercial terms actually falls right in line with your thoughts (and the students needs) as well.所以你看,看的东西更多的商业条款,实际上属于正确的路线与您的想法(和学生的需要) ,以及。 A person with a marketing background would know all these principles.一个人与营销的背景,便知道所有这些原则。 Honestly, I don’t think your beef is with schools who hire people with marketing/branding backgrounds….It should be with those who don’t hire people with the background to know the economic reasons for recruiting the right kind of student老实说,我不认为你的牛肉是与学校谁雇用人与营销/品牌背景… …它应该与那些谁不雇用的人的背景,知道经济上的理由招聘的权利,种学生
Sam Jackson 山姆杰克逊
August 14th, 2007 at 2:54 pm 2007年8月14日在下午2时54分
4 4Possibly, possibly–but what if that same commercial lens was used and the marketing folks you mention simply chose to weigh the short term interest more than the long view?可能,可能是-但如果同样的商业用镜头和营销乡亲你所提到的只是选择权衡短期利益较长期的看法如何?
…but then one could argue that that same view could help in the end, as the marketing-like changes made at say, Brown or Duke back in the day resulted in not just prestige but associated $ and as their endowments rose so could their program offerings and financial aid… … …但是,然后可以说同样的观点可以帮助在年底,随着市场一样的变化,取得了在说,布朗或杜克大学,早在天,结果不只是威信,但相关的美元作为他们的天赋上升,使他们的计划可能产品和财政援助…
ahh, we’re trapped between a set of mirrors on this one! ahh ,我们正被困之间的一套反射镜就这一个!
That’s why I look at the confusion and conclude that the best approach, especially if it was adopted across the board, would be for schools to stray off the dark path however alluring it might be for a near term boost in rankings (which could correspondingly bring increased alumni donations, etc etc).这就是为什么我看的混乱和得出结论认为,最好的办法,尤其是如果它获得通过全国委员会,会为学校杂散小康黑暗的路径,但诱人的,它可能会为短期的刺激的排名(可相应地带来增加校友捐款,等等) 。
Need some case studies or something, I guess.需要一些案例研究或东西,我猜想。
Karlyn Morissette karlyn丝莫莉塞特
August 14th, 2007 at 3:01 pm 2007年8月14日在下午3时01分
5 5Well it looks like you and I may be in agreement after all!以及它看起来像你和我可能会在协议后,所有! I might be one of those “evil marketing folks”, but I’ll take real life marketing that targets the right kind of student any day over a broad fake approach for temporary gain我可能有一人是“邪恶的营销乡亲” ,但我会采取现实生活中营销目标的权利种学生的任何一天超过了广泛假的做法,临时增益
Sam Jackson 山姆杰克逊
August 14th, 2007 at 3:10 pm 2007年8月14日在下午3时10分
6 6Have to disagree with you on that one point有不同意你关于这一点,
— you don’t seem like one of the evil ones! -你似乎并不像一个邪恶的! Not from skimming your blog, at least.而不是从掠海您的博客,至少。 Some of the things I saw there seemed very insightful and distinctly good!一些事情我看到似乎有非常精辟和明显好! You seem to be someone who ‘gets it’ and is using that power for good.你似乎是有人谁'得到IT '和使用该权力为好。
Why students keep flunking school sites [Reality Check!] | the Sam Jackson College Experience 为什么学生保持flunking建校用地[现实检查! ] |三杰克逊学院的经验
November 9th, 2007 at 2:07 am 2007年11月9日在上午02时07分
7 7[…] is generally pretty spot-on with their weekly e-mail minute (though not always) and a few weeks ago they wrote about a survey of 100,000+ college-bound students polled by the […] [ … … ]是一般漂亮的现货就与他们每周电子邮件分钟(虽然并不总是)和几个星期前,他们写的调查100000 +高校约束学生的调查[ … … ]
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Who is Sam Jackson?谁是萨姆杰克逊?
Kind words about my blog:客气话对我的博客:
Andrew Careaga calls it “郑家富careaga称之为“ a service to all of us in the higher ed marketing business.”一项服务,大家都在较高的教育署营销业务“ 。
Christian Long says it has “基督教长说,它“ dramatically inspired college admissions folks to take notice大大激发了大学入学的乡亲采取公告 ” “
Bob Johnson says “鲍勃约翰逊说: “ I like [it] because I agree with so much of what he says.我喜欢[它] ,因为我同意有这么多的是什么,他说。 ” and that “Paying attention what Sam writes will let you focus more closely on students who will actually attend your school.” “ , ”注重什么山姆写道将可让您更注重对学生的紧密合作,谁实际上会参加你的学校“ 。
Karine Joly says my witty and fresh style “ karine joly说我的风趣和新鲜的风格“ offers a rare glimpse at the mind of our elusive prospective students提供了一个难得的瞥见在我们心中的难以捉摸的准学生 ” “
and TargetX calls my blog “和targetx呼吁我的博客“ good reading良好的阅读 ” and me “wise-beyond-my-years.” “和我”聪明-超越-我-年“ 。
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